Points Made In The Forum about AUC's decision making process and the digital situation/suggestions

Better communication and transparency between students and administration, and faculty: Many of the panelists in the forum have concurred that there is a lack of effective communication between students and the university governance. Sawsan Mardini, Director of Graduate Student Services suggested that AUC conducts its operations and decisions in a top-bottom manner, and that students should have further say in matters as such. More importantly is insuring transparency between the student sector and the administration. Omar Kandil, President of the Student Union, a student organization that deals with student concerns and student-life complemented this point by saying that “we [student union] deliver a message that goes from the administration to the students, but, I think, our role should be more to ensure the corporation between the two.” Ideas on how to increase communication and transparency are discussed below in "The Activism group's suggestions on increasing digital student participation, and general awareness".

Online publication of the results of AUC-generated surveys: One of the most suggested topics was publicizing survey reports of the quantitative-based, welfare-related surveys asked to be filled by students. The Director of Assessments, Ann Boudinot-Amin answered to this complaint by clarifying that the problem is not the free release of the survey results to students, but rather that though they have been released, are rather buried on the university’s Institutional Research (IR) website.

Taking course evaluations seriously: One of the recommendations decided upon is to increase student participation in online evaluations. Online evaluations are sent out to students on the web, by the end of each semester to assess their courses and professors. The Administration has proposed providing incentive for completing these evaluations to better enhance the university's academic programs.
One article: "Students’ perceptions on the influence of institutional evaluation on universities" argues how institutional evaluation and assessment have quality importance for higher education institutions, and conducts a study of the value of students' evaluation of university evaluations (Leite et al 625-639). The article considers that student experiences should be recognized, rather than looking at results "in a methodical and value-added way". It also mentions these evaluations are "an exercise of social responsibility." By that, student subjectivity and anecdotes of personal experiences can have a simple and fast vent to be addressed, and that is through constant and regular online dialogue. In return, the administration could base its institutional quality evaluations on these complaints made online, and no longer have issues with the delay of receipt of these evaluations.

The time element in making announcements: A graduate student and member of the Graduate Student Association objected, saying that notifying students of this forum only one day ahead of its day of scheduling seems to be “setting it up for failure.” Though e-mailing, functioning under the same affordances of the internet, does not always guarantee fast-pace when human pace, on the other end of the line is involved. Students who cannot afford to be e-mail watchdogs, much less make of their minds receptacles of all AUC-related events and notifications. However, this is not the case, for it is the administrators’ role to ensure that any message conveying a chance of communication is disseminated widely and timely.
An article titled "College Faculty Use and Perceptions of Electronic Mail to Communicate with Students" examines the effects of using e-mail, out-of-class or of the curricular framework of the class on the interaction between faculty and students, and how faculty members can use e-mail to the upmost to enhance this interaction (Duran et al 159-176). One of the general concerns in the forum was that students were not presented with incentive to generally participate, accounting to the fact that the administration/faculty does not provide any. The article explains that a communication tool as easy-going as e-mail, when used in a personalized milieu pushes students to realizing a sense of community, and influences their communication. It is therefore safe to assume that personalization and customization of e-mail messages from faculty members would make students more responsive to the batch of e-mails sent to them on a daily-basis.

Aggregating administration news: Recommendations from the discussion included creating a newsletter with all the administration news to be dissemination to students, as well as the Student Service Centre, which has proved to have "informal" information about campus on-goings. One suggests that this could be posted on the AUC web-site, or sent out through email.

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